Yukiwatch strives to achieve 100% customer satisfaction in all transactions.
All sales are final unless specified in the listings.
We do allow returns for purchases if the item does not meet the descriptions and will
allow a credit for the purchase price or a refund of the purchase price minus shipping
and 20% restocking fee (50% restocking for custom orders).

A refund or credit will only be given if the merchandise is returned to Yukiwatch in
the exact same condition as originally shipped.

We do ask customers to adhere to the following return policy:
Contact Yukiwatch within 3 days of receipt of the merchandise and inform us
that you would like to make a return.

Return the merchandise to us by way of an insured carrier.
Make sure the merchandise is packed securely and that the proper amount of insurance is indicated.
Upon receipt of the merchandise, Yukiwatch will need to verify the condition, serial number, etc.
and issue the credit or refund minus shipping and 10% restocking fee.

An item that has been modified by you in any way is non-refundable.
If you are not sure, please ask before purchasing. Please email: contact@yukiwatch.com